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The professionalisim of the staff was great and they were also kind & understanding. Treatment is tough at the begining because we werent allowed to see our loved one for the first few days.But just seeing the calmness & cleanliness of the facility and friendliness of the staff eased our nerves.
Quality staff, been in business for 23 years. Covenant Hills is a quality facility that has been in business for more than 20 years helping alcoholics and addicts and their families. I would absolutely refer any friends or family to Covenant Hills.
The rooms are really cold and nobody will do anything about it. I have been needing heating packs they have been out for a while. The room service threw away or stole my personal items such as shampoo, conditioner, body wash and face wash. When I was on the second floor they refused to clean our room for 3 days until I told the supervisor.