Hoag Addiction Treatment - Newport Beach

I went through the program and had all the help I needed and then some. Staff and therapists were caring and attentive. I am sober and enjoying life now. 5 star treatment!

It was a horrible experience going through detox from prescribed Ativan at Hoag Hospital for a number of reasons. First the treating physicians were DOs not MDs, which explains treatment errors. My Hoag inpatient treating physican was difficult to contact, the neurolist that examined me turned out not to be a neirologist per the Hoag website, I witnessed a nurse) scream at patients for no apparent reason to the point they sobbed, some nurses were constantly on internet or texting which caused patients to seek help from other patients nurses for help, I personally was given incorrect high doses of medications that was caught by next shift nurse. The main support group is the other parients, since most physicians and nurses just see patients as a number. A number of patients made complaints while going through treatment but they went on def ears. Upon leaving my primary care physician helped me redo the tapering off Ativan because my body was in shock from being taken off incorrectly.

treats his employees horribly. They take money from their clients and do not provide the services they promote.

Staff, location, protocols...No true follow up. The program is comprehensive and much of the staff are in recovery.

I was shocked and chagrined tonight when I attended the continuing care program for families affected by someone with an addiction problem. One of the most difficult things to deal with is the many people who are trying to cope with this problem in their families. A woman who came late to the meeting was escorted out by security for being late when she had had a heart attack a week earlier. The person who was enforcing the time showed no compassion or understanding of the problems that the woman had and actually pulled her out of the meeting for being 15 minutes late - such unkind ndness and heartlessness is at odds with the doctors who actually mediate the session. I hope she gets help and am deeply concerned that Hoag considers whom they allow to have this level of administrative control without compassion in how they treat family members who have already gone through so much.