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Clinical staff and amenities The LVN's that staff the homes could be better. The LVN's that take the clients out to dinners and other outings are very immature and do not take their job seriously. The clinical staff is second to none. The amenities and residences were beautiful, the food choices could have been better.
***2 week stay cost me $62,000.00*** Beware! I agree with the positive reviews that this place is extremely clean and the staff treated me amazingly and i got alot out of the program- the problem didn\'t start til after I got home 2 weeks later. Kelsey told us we had to pay nothing out of pocket and the 2 week stay would only cost $3,500...basically anything we wanted to hear to get me in the door. Imagine my disbelief when I got a bill in the mail for $62,000!!! Yes u heard me right, sixty two Thousand dollars for a 2 week stay!!!!! When I called Kelsey to ask about receiving a detailed breakdown of the bill no answer....I have heard similar stories about this place getting all they can from the insurance companies and now I believe it! Yes they are a great place but at what cost??? Could of went to Malibu for 30 days for that price. Not 14 days in Costa Mesa. Its a shame because I really liked this place until I got the bill.
Ocean Hills helped me in so many ways. They were efficient and helpful in all aspects of my recovery. I used my insurance and they did a spectacular job of getting me sober. I would recommend Ocean Hills as they are a clean, respectable facility. And also the staff was Amazing. Holly, the clinical director, and Rachel, the intake administrator, are the best.