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The staff has been amazing, all of the nurses and case workers and physiatrists. They care for your well-being and check to make sure you are always safe. My husband was here as well before I was and he loved it to.
***2 week stay cost me $62,000.00*** Beware! I agree with the positive reviews that this place is extremely clean and the staff treated me amazingly and i got alot out of the program- the problem didn\'t start til after I got home 2 weeks later. Kelsey told us we had to pay nothing out of pocket and the 2 week stay would only cost $3,500...basically anything we wanted to hear to get me in the door. Imagine my disbelief when I got a bill in the mail for $62,000!!! Yes u heard me right, sixty two Thousand dollars for a 2 week stay!!!!! When I called Kelsey to ask about receiving a detailed breakdown of the bill no answer....I have heard similar stories about this place getting all they can from the insurance companies and now I believe it! Yes they are a great place but at what cost??? Could of went to Malibu for 30 days for that price. Not 14 days in Costa Mesa. Its a shame because I really liked this place until I got the bill.
The staff truly cares about their clients. I have read the other posts and am appalled by the negative ratings! The hard truth is that if you are an unwilling participant in your own recovery, you will get nothing out of it. I witnessed a handful of participants who bragged about being in several different rehab facilities. If you are serious about your recovery, follow the guidelines and program, and participate whole heatedly, iRecovery (Serenety Palms) can and does work for and with you. After 3 years, I am still sober thanks to Serenity Palms!