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I fully emerged myself in any support or trainings that Turnbridge offered when my son was there and they were there for me every step of the way. But yes, there were obstacles and it was hard to learn to say no to my son and stop enabling him. But Turnbridge taught me how to do that. They don't just put a band aid on a client and send them on their way. They have the clients really dig in, learn how to feel and express their emotions and learn how to overcome obstacles that are really challenging. My son did not want to stay when things got challenging and threatened to leave as it was hard for him to be vulnerable.. But now, 5 1/2 years sober, he knows that he needed long term treatment (14 months) to change his thinking and gain skills for success and independence. I truly did not see obvious change with his behaviors and overall health until he was at Turnbridge for 6 months. His body and mind needed to heal and re-train his reactions and thoughts when life gets challenging. Thank you Turnbridge, for being there for us. Truly grateful..
Thanks to Westport house we have our son back! Can't say enough!
The wait time was 6+ hours. I know the staff was doing the best they could dealing with the incoming patients, insurance, etc.,...more staff means more cost for the patient too so I understand and, in a weird sort of way proves you really want to get better. I got to know some of the people I would be staying with which is a plus going into a great unknown. I strongly disagree with the lack of privacy...the incoming staff should be separated. I would almost go so far as to say, the stuff they were talking about was loud enough for all the hear! I thought that violated the right to privacy laws and was the very worse thing I remember. Knowing the average wait time they could move the incoming staff into one of the two side offices (privacy) and make the waiting room bigger....and provide more comfortable seating...just a one time investment and not looking for luxury...trying sitting 5+ hours in a dinner chair, cramped in that small area with 6-7 other people? In my -5-6 hours I never saw both those offices occupied at the same time and one was only open for a very short period...the other maybe 2-3 hours. I first checked in around 11AM on a weekday so they should have been at full-staff. Once you get pass the doors the place is great. I really felt very comfortable. I shared a room with 3 people with beds separated by curtains which provided enough privacy. Beds were good enough...no complaints..can\'t expect a Tempur-Pedic...lol. Big living room with plenty of couches and comfortable seats. Kitchen was always stocked with milk, juices and caffeine-free drinks (hot/cold). Healthy snack food was almost always available...cereal, PBJs, etc. Three square meals a day and the food was good to pretty good, not great and don\'t expect a Rib-eye steak 8^) They also bring out a night time snack...rotating between sandwiches (pretty bland, but that\'s what mustard and mayo are for..lol), Smartfood, granola bars...and always have a variety of fruit. No worries about being hungry! One of the most important aspects is the inside staff. Most, if not all of the main staff that stays on the floor 24/7 have been in your shoes so they understand, are not judgmental and make the stay even a little easier. On good weather days we were aloud to go outside...what a relief from the walls, even if it was only an hour every other day or so. The doctors and the front office staff also seemed understaffed which is a shame because it seemed to me that some people were pushed through...hospitals do this too All in all, I would definitely recommend this place