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The wait time was 6+ hours. I know the staff was doing the best they could dealing with the incoming patients, insurance, etc.,...more staff means more cost for the patient too so I understand and, in a weird sort of way proves you really want to get better. I got to know some of the people I would be staying with which is a plus going into a great unknown. I strongly disagree with the lack of privacy...the incoming staff should be separated. I would almost go so far as to say, the stuff they were talking about was loud enough for all the hear! I thought that violated the right to privacy laws and was the very worse thing I remember. Knowing the average wait time they could move the incoming staff into one of the two side offices (privacy) and make the waiting room bigger....and provide more comfortable seating...just a one time investment and not looking for luxury...trying sitting 5+ hours in a dinner chair, cramped in that small area with 6-7 other people? In my -5-6 hours I never saw both those offices occupied at the same time and one was only open for a very short period...the other maybe 2-3 hours. I first checked in around 11AM on a weekday so they should have been at full-staff. Once you get pass the doors the place is great. I really felt very comfortable. I shared a room with 3 people with beds separated by curtains which provided enough privacy. Beds were good enough...no complaints..can\'t expect a Tempur-Pedic...lol. Big living room with plenty of couches and comfortable seats. Kitchen was always stocked with milk, juices and caffeine-free drinks (hot/cold). Healthy snack food was almost always available...cereal, PBJs, etc. Three square meals a day and the food was good to pretty good, not great and don\'t expect a Rib-eye steak 8^) They also bring out a night time snack...rotating between sandwiches (pretty bland, but that\'s what mustard and mayo are for..lol), Smartfood, granola bars...and always have a variety of fruit. No worries about being hungry! One of the most important aspects is the inside staff. Most, if not all of the main staff that stays on the floor 24/7 have been in your shoes so they understand, are not judgmental and make the stay even a little easier. On good weather days we were aloud to go outside...what a relief from the walls, even if it was only an hour every other day or so. The doctors and the front office staff also seemed understaffed which is a shame because it seemed to me that some people were pushed through...hospitals do this too All in all, I would definitely recommend this place
Phenomenal. Professional, personal, tailor-made individualistic programming. Very much a family atmosphere. Once you settle in, you will never want to leave. If I could live at Eden Hill, I would do it in a heartbeat. The term “staff” doesn’t adequately do justice to the Team of people who run and work at , Eden Hill in all capacities.They are personable, accommodating in anyway possible and loving. It is not possible to leave Eden Hill without feeling like your family has gained a few unofficial members. The accommodations are fabulous and newly renovated. Therapeutic communal living helped me to increase individual personal responsibility while at the same time learning to live with and compromise (perhaps for the first time) With my housemates. The clients form a bond that is therapeutic and supportive. We learn to hold each other accountable for their actions in recovery and other communal living issues in a kind and, if necessary, mediated way. Some of the tools I left with we’re effective communication, the development and use of boundaries, healthy confrontation (or “care”from ration) and how to be a part of the solution instead of the problem. Most importantly I learned humility. I learned the world does not revolve around me and that to be successful in recovery and life, I need a support network which required working on my relationship skills. My circumstances did not allow me to participate in the family recovery events; however, I witnessed my peers and their families participate with what appeared to be excellent results. The Town-of Canaan is small, safe, charming, and has a large recovery network suitable for all ages. I have known many people that have gone through Mountainside treatment center in Canaan and then followed treatment at the extended care facility of Eden Hill Recovery Retreat in Canaan that have decided to remain in the area due to the Active and varied recovery community. Additionally, many of these individuals are still clean and sober and moving on with their lives. I myself am considering relocating to the Canaan area at some point in the near future for the above stated reasons. I cannot recommend this place more highly. Eden Hill is like a second home to me which I will forever remember as a very necessary, nurturing, and healing time. I have met some of the most wonderful, loving women in situations much the same as my own that I will forever treasure as sisters and friends On a journey you couldn’t possibly understand unless you’ve been on it too.