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American Addiction Centers National Rehabs Directory

Empower Treatment Centers

2120 Range Road, Clearwater, Florida, 33765
Facility Photo

Patient Reviews

Overall Ratings
  • 2.6
    Avg. score from 7 reviews
  • 3
    Accommodations & Amenities
  • 2.4
    Treatment Effectiveness
  • 2.4
    Meals & Nutrition
Note
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Ann
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Please call me for family 7277354891
smc
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Do not send a loved one here. The director/owner is unscrupulous, unethical and a pathological liar with serious anger issues. Verbal guarantees made will NOT be provided in writing, and not honored. I paid large amounts of money for a 90-day inpatient stay, guaranteeing us 6 to 8 weeks of subsequent “free” aftercare which never took place, due to the rehab's deplorable financial condition, which resulted in the elimination of the promised aftercare program. Not only was payment demanded from us two weeks prior to due date each month, but when pressured to hand over the check to the owner, he made his priority discussing his other possible business ventures in the hopes of tapping my professional contacts. I later found out that we were charged much more than others. At the time of attendance, four out of five patients in treatment relapsed within a week of leaving, probably due to the lack of follow-up support and a structured program. During the 90 days the majority of the staff was eliminated as were the advertised amenities. Many of the staff members were compassionate, loyal and supportive. However, the turnover rate was high, all but 2 quit during the 3-month stay. At the time of dismissal, therapeutic staff was reduced to one individual. We now need to spend more money and find another program which will provide transition from a limiting, in-patient environment to the real world. We could continue to provide multiple examples of the ways in which this “ashram” took advantage of us during our most vulnerable time. However, we don’t wish to dwell on the past- but look forward to a hopeful future of recovery far away from Empower
S B
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Make sure to pay attention to their reviews on all sites, including the BBB. Horrible experience. Owners are not involved unless it is about money. They have zero medical background. Staff never stays long. Constantly changing rules and making them up as they go along. I have never seen such an unorganized place! Their website is not up to date and very misleading about what they provide and this was a common complaint. & Much, much more. Look them up and see for yourself. Here's your fair warning. P.S. UPDATE: I am NOT a troll. I purposely did not use my real name. They tried claiming I was a "troll" on google reviews. Like I SAID,FOR PEOPLE LOOKING FOR HELP or HELP for loved ones: look up all the reviews on several sites, for many years before until now! Also what success rates? They always say people weren't patients when they get a bad review.
L. S
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
The facility is nice, most staff are nice but don't seem knowledgeable on addiction or mental health. I they operate in a non-medication or non-medical standpoint, not offering medication changes and seem against treating mental health issues. Medical staff is not on the premises, except for the nurse who is always busy and seems to be pulled in all different directions. There seems a high turn around for staff, the higher-ups don't seem to value the staff. in the span of 2 months I saw good people come and go. The food is misrepresented, they say they offer a chef, but the food comes from a place called "fit life", so basically it's brought in and you microwave every meal.
Anonymous
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Not what they say it is. Leisure activities are a plus. There is no medical staff except for a nurse, who is very qualified. My son felt that medical services lacked, as he did not see a psychiatrist at all while there. No psychiatrist.
Official Facility Response:

Dear Anonymous, Thank you for your feedback. Empower Treatment Centers prides itself on giving the best care possible to its clients and providing a safe and comfortable environment for them to focus on their Mind/Body/Spirit recovery. If you believe there was an issue with your sons stay at our facility we invite you to contact us immediately so that we may resolve the issue. Please call us at (888) 834-2451 so we can learn more about your specific situation. Our reputation and success rate is something we pride ourselves on and believe that the hundreds of success stories on our website are a testament to the level of care Empower Treatment Centers provides. Our success rate is documented and our results are independently audited. Not only is a Psychiatrist available to each and every Empower client, it is required for licensing. There is nothing more important to us than the well being of our clients and the success they achieve in and outside our facility. Thank you again for your feedback and we look forward to speaking with you about this issue. -Empower Treatment Centers