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American Addiction Centers National Rehabs Directory

Ridgeview Institute

3995 South Cobb Drive, Smyrna, Georgia, 30080
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Patient Reviews

Overall Ratings
  • 3.3
    Avg. score from 80 reviews
  • 3.3
    Accommodations & Amenities
  • 3.3
    Treatment Effectiveness
  • 3.4
    Meals & Nutrition
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Mia
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
I was there for a very long time. I even got upset and approached the staff. There was one lady that came out frequently to update and tell who was next. She would apoogizer for the wait but assured us that everyone will be seen and they were working hard to get everyone in. I demanded to see if someone was going before me. I want to say that I was very upset but she was very professional with everyone. She worked very fast and even though before she ca\me out the time was long she worked hard doing many things ans seeing several people in a quick time. I thanked her and apologized for her hard work. She had a shirt on that said she was the director but I can not remember her name. She was very thourough and showed so much concerned when I explained my need. Even though it took me a long time I am happy she did my assesment.
Apollo
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Except for first day due to noise level in section C, the rest of experience was healthy once moved to D
Roy
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
i gave it a 1 star,i wished i could gave it no stars,if you have kids,this is not the place for them,this Hospital is the WORST,my daughter is 12 years old ,she was recommended from my local hospital to go there on on Nov 30th, we sent her their,it was the worst mistake we ever made,someone called the first day and told us she was getting evaluated and no ever called us the seven days she was there,no Doctor or nurse,we went to the visitation that Saturday,and the the 2 ladies that was at the front desk was the most rudest people i have ever met,i was trying to find out about my daughter because we have called so many times and no one answers the phone,she told me just to call the phone number,i told i did but no one answers,she said in the most smartest way,they busy then,we was trying to explain to her we was worried about her and she was continuing to be Rude,i said ma'am,u sure are rude,she says,i m sorry u feel this way ,the other lady started to speak to me and she was being rude ,and she turned to my other daughter and said explain to him,making it look as i was crazy,Please don't have your child sent here,A doctor will never call u or a nurse to let u know how they r doing,we called many of times and no one will answer ,leaving u worried about your child ,the staff is Rude and cold,I Will be Researching and I will FILE A Complaint with the State of Ga,they need to be shut down,i filed a complaint about the 2 lady's at the front desk with the Hospital and they said they will talk to them,but i doubt anything will be done,because they have had several complaints and nothing has been done yet,just read all of the Reviews of this Hospital,My Daughter will NEVER Attend this Facility Again,We will seek Local or another Facility next time ,If you are a Parent ,Beware this place is not for Kids,my Daughter was in there for 7 days ,she got out on Dec 7 ,and we are yet to hear from a Doctor, not even sure if she seen a doctor or a Quack,what a poor Hospital,I will say again ,THIS HOSPITAL NEEDS TO BE SHUT DOWN!!!!!
Mike
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Horrible place. Was sent there from er Dr. Most disgusting staff ever seen. No real therapeutic groups no real educated Dr.. Total scam case mgr is a arrogant uneducated disgusting person. Staff cares nothing about you. They clock in and sit on their ass the whole shift .lazy no honest concerns for patients at all. You ask too many questions you are transferred to a even worse cottage. Medicare and Humana are stopping any further payment to this disgusting fake hospital.not a hospital at all. A money trap.do not go to this place....
Steve
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
HELL that was my experience at Ridgeview But truly worse