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American Addiction Centers National Rehabs Directory

Gateway Foundation - Lake Villa

25480 W. Cedarcrest Lane, Lake Villa, Illinois, 60046
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Patient Reviews

Overall Ratings
  • 3.4
    Avg. score from 18 reviews
  • 3.5
    Accommodations & Amenities
  • 2.9
    Treatment Effectiveness
  • 3.6
    Meals & Nutrition
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Mary
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Don't go here! Horrible. Feels like a court ordered boot camp..food was horrible. Staff was not friendly at all. After three days detoxing in bed, vomiting, shakes..ECT. no staff checked on me. Once I had strength to get up I asked to go to the hospital. They said no. I walked off the grounds and called an Uber. I was admitted into the hospital for major dehydration. Please go somewhere else!
Maggie U
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Do not go there if you are serious about your recovery. There is one women's house and the ages range from 18-80. I am 52. It was like summer camp. Fighting and arguing and crying every day I was there. It would take 2 days to get an aspirin. Most of the "women" were court ordered to be there so they were not serious about the program. I asked to use the phone to call my husband, one of the counselors would not let me. I told her I wanted to leave, knowing my husband would of talked me out of it. I said I don's have to be here I want to be here but I can't handle the peanut galley. She looked at me and said 'BYE'. So I put my shoes one and walked over a mile and called the police. Nobody ever came looking for me. The staff treats you like you're making them go out of your way. DO NOT GO!!!! The food was awful. I gained 7 pounds in one week. No exercise. The place was dirty and gross.
KW
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Sadly We were very disappointed. This establishment is in NO WAY prepared to handle anyone with substance abuse issues- addictions - or mental health problems. They are not patient centric/ only insurance driven. They lack in staff education/development. Most of their staff are unsupervised, under- developed- and previous residents of their program. As I would find it completely appropriate to take a reformed resident and offer them a position to “pay it forward” the lack of professional development will be at my son’s and our families detriment. i encourage you to NOT choose this as an option if you want your needs to be met. I’ve waited a few weeks before I chimed in with my opinion, as it is not my nature to be judgemental or a blame seeker- however, Gateway has set us so far behind in what should’ve been a part of a recovery process. Now we have an entirely new host of issues to deal with. The lack of supervision was horrific. Provided opportunities for my son to be introduced to new demonds. It was a nightmare. The administration provided no support. I reached out to Dr and received NO response. My child had clothes stolen as well as his shoes ( the only pair we sent him with).
Anonymous
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Excellent treatment. Good nutrition
Bernie
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
The absolute best experience I’ve ever had. My life is on track because everything I’ve been taught by gateway is exactly how it is now.