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American Addiction Centers National Rehabs Directory

JourneyPure - KY

2349 Russellville Road, Bowling Green, Kentucky, 42101
Facility Photo

Patient Reviews

Overall Ratings
  • 3.2
    Avg. score from 4 reviews
  • 3.3
    Accommodations & Amenities
  • 3
    Treatment Effectiveness
  • 3.3
    Meals & Nutrition
Note
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Jeremiah
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
I was a patient with journeypure in bowling Green Kentucky. They truly saved my life. The staff cares and goes over and beyond to help rebuild lives.
Mary
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
It's a joke. Announce to everyone how much cash we have in the safe. but got my Valium but made people suffering from withdrawal wellmaybe tomorrow wtf its detox. 5 people left before because of poor care. Lied to me about getting my cash and debit card. It's a money making shit show
Mary
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
I have several complaints. Medicine not available. I'm an an alcoholic but young girls I serious withdrawal had to wait. Watched them suffer while fat ass nurses laughed and talked. During one,break they gave our names and how much cash we had in the safe. No. I asked for my things to leave and nobody could open. Well new inpatient came in and. They put her her stuff and I demanded my debit card and cash out. Do not go there
Danni
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
From Paul the gentlemen who answered the phone during my initial call and walked me through the entire process of getting my loved one set up with their program to Lauren who evaluated him and answered her phone throughout the day regardless of the time for my million and one questions and assisted me in getting him a rapid covid test the morning of.....to the staff Tabitha, Sabrina, Kelly, and Mary that have assisted throughout his stay so far I am very pleased with this facility, their program, and their staff excluding Dottie who was very rude and disrespectful. Despite her unprofessional and condescending behavior I reported it and a myriad of different staff reached out to apologize and assure me something would be done. They even reassured my loved one and updated me on his well being. Anyone interested in this facility or treatment should definitely go here. They are warm and inviting. The food is fantastic from what I hear and they give respect and assistance where and when deserved. I am so happy we chose this place out of many others. Thank you to this facility and all of the amazing staff for giving me and his family peace knowing he is in good hands and taking the behavior of only one seriously. Proving she does not represent your facility or how you view your patients.