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Very pleased with the program. Therapists and other recovery staff were extremely compassionate and therapeutic. Would highly recommend RCA to others in need of addiction treatment.
The staff was very patient and tolerant. They did everything in their power to get me to stay during my bi-polar episodes, while i was starting my new medication. The staff is very understanding of each individuals medical needs. The best part of RCA is the vast majority of the staff are also recovering addicts so they understand very well the troubles we encounter while becoming sober. We were well fed and the and well monitored by the staff so they could address changes in our behavior almost immediately. Staff the is very experienced in addiction and recovery as well as the medical staff. A comfortable living enviroment. Excelent food. Great activities for coping with addiction. And a very social environment that forces you to be engaged with a large group of people. A few more phones wouldnt hurt. Some people would use the phones without permission and you wouldnt be able to get your daily phone call. Also some of the patients who are court ordered to be in the facility have a toxic/negative attitude and try to ruin recovery for people who truly want to be there.
I saw a couple comments on staff not being supportive, or kind. I did not experience this at all. In fact the staff here is very kind, helpful, and understanding. I was very nervous at first, and it took me a few days to get up the courage to walk through the front door, but I am so glad I did. I have been sober 1 year, and have all the staff at Norcap to thank. It seemed to me like this was more that just a job for them. I spoke with many of the other patients while I was there, and as far as care goes, that Norcap was one of the best. If anyone reading this is having reservations, please get help, and if you are looking for a place that cares, this is it.