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The staff was very patient and tolerant. They did everything in their power to get me to stay during my bi-polar episodes, while i was starting my new medication. The staff is very understanding of each individuals medical needs. The best part of RCA is the vast majority of the staff are also recovering addicts so they understand very well the troubles we encounter while becoming sober. We were well fed and the and well monitored by the staff so they could address changes in our behavior almost immediately. Staff the is very experienced in addiction and recovery as well as the medical staff. A comfortable living enviroment. Excelent food. Great activities for coping with addiction. And a very social environment that forces you to be engaged with a large group of people. A few more phones wouldnt hurt. Some people would use the phones without permission and you wouldnt be able to get your daily phone call. Also some of the patients who are court ordered to be in the facility have a toxic/negative attitude and try to ruin recovery for people who truly want to be there.
Staff is amazing, from the nurses, case managers, RT’s , kitchen staff, doctors and housekeeping. Always very supportive for all patients and their needs. Food always very good with a variable menu. Housekeeping very efficient and professional, accommodating and friendly. New more comfortable mattresses with box springs and comfortable pillows would be nice for the patients comfort during their stay. Also, the wicker furniture in the main living room either needs to have the chair seats repaired and some new comfortable plush cushions added as a majority of patients time is spent in this room and they are uncomfortable and falling apart. If they can not be repaired and made to be more comfortable a brand new set should be bought . I would think that the owner could afford this at the expense of the patients comfort during their detox stay. Lastly, patients insurance companies are billed for occupational therapy from 2pm-4pm daily. Each patient is invited up to the barn for activities ie to play pool which the current one was falling apart (a new one was just donated by a patient). The ping pong paddles need to be replaced along with new balls . the basketball hoop is without a net and the basketballs are flat. Other activities should be added as well up there so that more patients may actually want to participate instead of declining because of the poor conditions. Overall, as a patient and a professional RN, I would recommend Baldpate to others. Thank You.