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Besides my sub-par interaction with what I'm sure was one weak counselor, my time and experience at brighton was otherwise exceptional, effective, and positive. 4+ years later i am still clean, having kicked opiates under the care of this facility. No relapses, and my support treatment remains ongoing. I travel an hour each way every 2-3 months specifically to visit my brighton doctor. 200% recommended. I loved brighton and have only positive memories. Strengths include: staff, location, size, program, required education, methods of integration, sense of community, medical staff. Weaknesses include: individual counseling nearly non-existent, my assigned counselor barely spent 10 minutes with me and seemed biased to & against certain patients in group situations. Met with me individually only once, briefly, the day before I left.
I was initailly very pleased with the doctor as well as the company itself during witch I had my first video apt.. However the following week I had missed my video apt. Due to phone issues.only to sign onto my account 2 days later realizing they not only took 75$ witch would have been for the apt that week,without the apt being done and matching the prior weeks 75$,but they also took an extra 15$ off my account. I contacted the conseler woman to inquire about it only for her to say it was being charged as some kind of initial 90$ fee for something else that I never signed up for. I sent her written notice stating I never signed up for automatic payments on my card let alone for them to charge it for an extra amount to begin with however she decided to ignore my pleads!!! I am highly irate. The woman canceled my membership, however my 90$ refund is yet to be seen!!!! I will be taking further action if my issue is not settled being as you are not legally able to take money from my account without my say so!