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I left Malvern on Jan. 31 2019. I had a fairly good experience there. The staff was helpful and efficient. The amenities need some work. An example..I had only 2 hot showers in the 20 days I was there. As much as the staff tries..and they do try..a lot of what is wrong there is out of there control. Towards the end of my stay I felt like the clients began to take over and attempt to run the place. There is a lot of younger adults coupling up and not focusing on ANY rehabilitation AT ALL. There was a lack of control over the clients. The younger clients began to run the place. There was a lot of disrespect towards staff and the older clients. The court ordered clients were OBVIOUSLY forced to be there and in my opinion should NOT be mixed in with the clients who chose to walk through the door. The staff made some..just some effort to dissuade rude and disrespectful men and women from coupling and/or forming cliques. There was A LOT of arguing back and forth before clients with eachother. The staff had a lack of control. I felt my treatment might've been better if separated from those much younger than myself. I am 51 and ensured a whole lot of added stress from the younger crowd arguing and being plainly disrespectful to staff and clients alike. My counselor was GREAT. He had control of small group. I feel as though the amenities could use improvement. Most negative experiences were due to lack of control from a staff/client perspective. There is a VERY strong alumni there. I took a strong sense of recovery out the door with me. I really feel strongly that an age separation would have improved my treatment.
I was a client at avenues for 6 months. I found it to be professionally run by caring people. Right now I have 1 year clean with more to go.my counselor was crummy but all the others were good,don't worry he has since left.the living arrangements were fine and the food they provided was sufficient. You cooked for yourself. When the young guys cooked you got hot dogs and burgers .when the older ones cooked you ate salmon,pork shoulders,pork chops etc. It was hit or miss but never bad. Plus you could make what you wanted. The patient techs were good and helpful. One in particular pat would literally go to the ends of the earth to help you. Gotta love the guys genuiness and caring demeanor. The housing manager devin was really good also. Sadly I've been in quite a few rehabs and I would rate avenues an 8 out of 10. I would recommend it to family and friends. I learned alot there which helps me now.you can only get better coming here. Jamie lorber
I completed PHP treatment at Water Gap Wellness, and I would highly recommend it! The staff is extremely helpful, caring and knowledgeable. They addressed my alcohol abuse and anxiety issues with Recovery and Mindfulness/DBT/CBT therapy and set up outpatient aftercare. They also assisted me with my employment disability benefit issues. The facility is beautiful as well!