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The center is very nice. The accommodations are pretty nice as well. My issues were with the Counselors and the scheduling. They most definitely need better counselors. Most of them are full of themselves and are set in their mind frames. Your point of view and thoughts do not matter to them. Once they have made up their mind about what they think you are doing or saying, there is nothing that you can say as a patient that will change that. I almost feel like, my thoughts were not even listened to. As far as the scheduling goes, it's just with the timings of events. You are never told when the meetings are, you just have to sit and wait for the tech to say, we are leaving in 30 minutes or so. You have to wait on that info to plan your events. Different houses seem to follow different routines as well. I heard a few other houses complain that they were not getting the same benefits that we were getting. BEWARE: The COUNSELORS TALK TO YOUR FAMILY WITHOUT TELLING YOU AND AT TIMES EVEN CONVINCE THEM TO PAY OUT OF POCKET WHEN INSURANCE REFUSES TO. At over $2K a day, that is a lot of money out of pocket.
They took her for daily exercise, aid her to bathroom, help clean up mess and help fill out meal menus. Gets irritated after calling them more than 3 times. Doesn't seem caring enough. Its good but it could be better .
This is the first treatment center that has my loved one wanting to stay. He wants it to be his home group after he is out of the 30 day stay. The staff gathered info from the family at the time he entered the program and even gave us a tour. No other place has done that much. This was a huge impression to us as a family. He is happy and lives the treatment and staff at Clearbrook. Beautiful location, wonderful staff, friendly and relaxing atmosphere for those truly wanting help.