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Genuinely caring and kind with knowledgeable staff...tons of insight and enlightenment given to absorb. Positive experience...If an individual is REALLY serious and TOTALLY committed to getting better and receiving treatment, this facility is also committed and serious about the treatment and care for its patients that do. I did not want to leave. No insurance and limited finances kept me from staying longer. They will try and help you with finances if possible. They made every effort to help me. But their resources were limited at the time I was there. They tried.
The center is very nice. The accommodations are pretty nice as well. My issues were with the Counselors and the scheduling. They most definitely need better counselors. Most of them are full of themselves and are set in their mind frames. Your point of view and thoughts do not matter to them. Once they have made up their mind about what they think you are doing or saying, there is nothing that you can say as a patient that will change that. I almost feel like, my thoughts were not even listened to. As far as the scheduling goes, it's just with the timings of events. You are never told when the meetings are, you just have to sit and wait for the tech to say, we are leaving in 30 minutes or so. You have to wait on that info to plan your events. Different houses seem to follow different routines as well. I heard a few other houses complain that they were not getting the same benefits that we were getting. BEWARE: The COUNSELORS TALK TO YOUR FAMILY WITHOUT TELLING YOU AND AT TIMES EVEN CONVINCE THEM TO PAY OUT OF POCKET WHEN INSURANCE REFUSES TO. At over $2K a day, that is a lot of money out of pocket.
I would have died without the help I received. Wanted to make calls daily, but was only allowed once every two days. In retrospect, this was probably a good thing because calls could get pretty emotional. It was a great experience.