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It was a good facility but needed more family participation.
The center is very nice. The accommodations are pretty nice as well. My issues were with the Counselors and the scheduling. They most definitely need better counselors. Most of them are full of themselves and are set in their mind frames. Your point of view and thoughts do not matter to them. Once they have made up their mind about what they think you are doing or saying, there is nothing that you can say as a patient that will change that. I almost feel like, my thoughts were not even listened to. As far as the scheduling goes, it's just with the timings of events. You are never told when the meetings are, you just have to sit and wait for the tech to say, we are leaving in 30 minutes or so. You have to wait on that info to plan your events. Different houses seem to follow different routines as well. I heard a few other houses complain that they were not getting the same benefits that we were getting. BEWARE: The COUNSELORS TALK TO YOUR FAMILY WITHOUT TELLING YOU AND AT TIMES EVEN CONVINCE THEM TO PAY OUT OF POCKET WHEN INSURANCE REFUSES TO. At over $2K a day, that is a lot of money out of pocket.
Water Gap Wellness is absolutely exceptional!! I highly recommend this facility to anyone who is looking for the right balance between mental health and addiction treatment. When they say they treat the whole person not just the diagnosis they deliver just that! Staff are compassionate, hands on, ready to meet your needs and provide you with a great experience. The inn has such a comfortable and welcoming feel to it with breath taking views of the Pocono mountains, not to mention great Wifi!! The center is very spacious and counselors are very welcoming!! Overall this is a beautiful facility for a new start!!