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Individual support systems and follow up treatment. Although they are separated, the male and female facilities are too closely related. Many problems occurred by clients breaking the rules. I think they honestly care about the individual client and their future for sober living.
I’ve been sober for nearly 3 years since I was a cohort at Cumberland Heights. I happened to have very good health insurance which paid for everything at CH. I don’t regret CH but feel that their best attribute is the food which they really plug. Another positive attribute was my counselor, Kaitlin, who was awesome. The young men/staff members, former cohorts, who worked with us in the Auditorium, ad nauseum, were less than competent and these sessions turned into drudgery. These sessions were basically used to kill time as they had no substance. Additionally, as a member of the LGBTQ community, I felt ill at ease much of the time. My sexual orientation seemed to be so foreign to those staff members who were also in recovery, and who, at one point, bungled a group exercise, drawing attention to my sexuality in front of 60 strangers. It was just plain weird. I have suffered trauma in my life which certainly contributed to my using and drinking. My experience at CH was traumatizing. Thankfully, Kaitlin was so professional and kind that she helped me through this tough experience.
The staff seem to really care and try to help. Need more programs and upper management could be better.